●Project 1 Station Service
● Task 1 Railway Station
● Task 2 Ticket Office
● Task 3 Waiting Hall
● Task 4 Ticket Entrance
● Task 5 Exit of the Station
●Project 2 The Work of Train Service
● Task 1 Passenger Train Type and Equipment
● Task 2 Welcoming Passengers Aboard
● Task 3 Service in the Car
● Task 4 The Dining Car Service
● Task 5 Pre-arrival Services
● Task 6 Train Broadcasting
●Project 3 Other Services
● Task 1 Spe and Emergency Service
● Task 2 Handling Passengers' Complaints
● Task 3 Everyday Expressions
●Project 4 Tourism Service
● Task 1 Customs and Culture
● Task 2 Historical Sites......
內容簡介
本書是高職高速鐵路乘務專業的專業英語教材，本書以培養學生的高速鐵路客運服務能力為本，打破傳統教材編寫模式，結合一線工作實踐，以高速鐵路客運服務崗位工作項目為基礎來組織編寫內容。主要包括高鐵車站服務工作、動車組車廂服務工作、特殊服務工作以及觀光旅遊服務四個項目。每個項目都包含教學目標、典型對話、有用的表達以及高速鐵路介紹的課文。
