Module 1 Business Writing Basics
Unit 1 Modem Business Writing
Unit 2 Business Letters
Unit 3 Emails
Module 2 Office Documents and Correspondence
Unit 1 Notices
Unit 2 Memos
Unit 3 Meeting Documentation
Unit 4 Circulars
Unit 5 Job Advertisements
Module 3 Letters for Social Purposes
Unit 1 Letters of Invitation
Unit 2 Letters of Thanks
Unit 3 Letters of Congratulation
Unit 4 Letters of Condolence and Sympathy
Unit 5 Letters of Application
Unit 6 Letters of Recommendation
Module 4 Business Transaction Writing
Unit 1 Establishing Business Relations
Unit 2 Status Enquiries
Unit 3 Enquiries and Replies
Unit 4 Offers and Counter-offers
Unit 5 Orders and Their Fulfillments
Unit 6 Payment
Unit 7 Shipment and Packing
Unit 8 Insurance
Unit 9 Complaints and Adjustments
Module 5 Cross-border E-commeree Writing
Module 6 Sales English Writing
Module 7 Short Business Reports
Bibliography