韋夏嬋主編的《旅遊職業英語（第2版）》在第1
版的基礎上，總結行業發展變化，結合編者在教學實
踐中發現的問題和獲得的思考，盡力滲透職業教育教
學理念，進行了較細致的補充和調整。
1.加大示範性對話信息量。情景教學是提高學生
實際交流能力的重要手段和方法之一，本書以學生在
日後工作中會遇到的崗位工作任務為主要訓練內容。
本次修訂對其中的對話部分進行了完善，力爭在展現
本工作任務工作流程的基礎上，包含典型情景，覆蓋
知識點，延伸出專業知識，增大典型對話中的信息含
量，提高施教的針對性。
2.與行業一線緊密對接。近年來旅遊科技利用水
平高，旅遊企業注重顧客體驗的趨勢，在崗位設置、
工作流程、工作語言等方面出現了一些新變化。本次
修訂針對這一趨勢進行了數據的更新和內容的增刪，
力求與行業一線操作緊密對接，實現學生在校學習與
行業發展變化的“無縫”對接。
3.兼顧實用性、拓展性。為滿足不同層次學生的
專業需求，在附錄中修訂了介紹行業發展、反映中國
文化、介紹國內景點的英語閱讀材料。

Unit 1 Careers iHospitality Industry
I Reading: The Hospitality Industry
II Warm Up: Workplaces iHospitality Industry
III Career Planning
IV Writing: Resume
V Learning More
Unit 2 Travel Agent
I Reading: Travel Agency and Travel Agent
II Warm Up: Procedure of Travellnquiry
III Dialogues
IV Listening
V Speaking
VI Writing: Reply to Inquiry Email
VII Learning More
Unit 3 Meeting Guests
I Reading: Othe Way to the Hotel
II Warm Up: Traveling Abroad
III Dialogues
IV Listening
V Speaking
VI Writing: Wele Speech
VII Leanung More
Unit 4 I Receptionist
I Reading: Receptionist job Description
II Warm Up: Types of Hotels
III Dialogues
IV Listening
V Speaking
VI Writing: Letter of Confirmation
VII Leanung More
Unit 5 I Concierge
I Reading: Concierge Job Description
II Warm Up: Jobs ofa Concierge
III Dialogues
IV Listening
V Speaking
VI Writing: A Reply to a Complaint Letter
VII Learning More
Unit 6 I Housekeeper
I Reading: Housekeeper job Description
II Warm Up: Room Facilities
III Dialogues
IV Listening
V Speaking
VI Writing: Laundry List
VII Learning More
Unit 7 One Button Service
I Reading: Executive Floor
II Warm Up: Facilities in Business Center
III Dialogues
IV Listening
V Speaking
VI Writing: Invitation Letter
VII Learning More
Unit 8 Host and Hostess
I Reading: Host and Hostess Job Description
II Warm Up: Types of Restaurants
III Dialogues
IV Listening
V Speaking
VI Writing: Banquet Reservation Form
VII Learning More
Unit 9 Waiter and Waitress
I Reading: Chinese Cuisine
II Warm Up: Western Food
III Dialogues
1V Listening
V Speaking
VI Writing: Menu
VII Learning More
Unit10 Bartender
I Reading: Bartender Job Description
II Warm Up: Types of Wines
III Dialogues
1V Listening
V Speaking
VI Writing: Drink List and Snack List
VII Learning More
Unit11 Tour Guide 1 On the Way to the Attraction
I Reading: Tour Guide Job Description
II Warm Up: Types of Travel Activities
III Dialogues
IV Listening
V Speaking
VI Writing: Tour Guide Speech
VII Learning More
Unit12 Tour Guide 2 In the Scenic Spot
I Reading: Theme Park
II Warm Up: Types of Attractions
IU Dialogues
IV Listening
V Speaking
VI Writing: Itinerary
VII Leaming More
Unit13 Tourist Shopping
I Reading: Shopping in China
II Warm Up: Chinese Souvenirs
III Dialogues
IV Listening
V Speaking
VI Writing: Thank-you Note
VII Learning More
Unit14 Entertainment
I Reading: Beijing Opera
II Warm Up: Forms of Entertainment
1I Dialogues
IV Listening
V Speaking
VI Writing: Application Letter
VII Learning More
Unit15 Health Care
I Reading: Taiji, the Chinese Wisdom
II Warm Up: Types of Health Care
III Dialogues
IV Listening
V Speaking
VI Writing: Note of Apologies
VII Learning More
Unit16 Farewell
I Reading: Checking Out
II Warm Up: Types of Payment
III Dialogues
IV Listening
V Speaking
VI Writing: Farewell Speech
VII Learning More
References