Part 1 成功談判 商場**
Chapter 1 Daily Negotiations 日常談判
Chapter 2 Sometimes It's Fast 快速、簡單的談判
Chapter 3 Playing Fair 公平交易
Chapter 4 Honesty is the Be 誠實是上策
Chapter 5 Motivation 動機
Chapter 6 The Non-Dealer 談判傀儡
Chapter 7 Pepaing fo the Negotiation Session 準備談判
Chapter 8 Incease the Quantity 增加數量
Chapter 9 Modify the Delivey Date修改交貨日期
Chapter 10 Alte the Point of Delivey 改變交貨地點
Chapter 11 Alte the Schedule of Payments 改變原定的付款日期
Chapter 12 Alte the Fame 改變時間日程
Chapter 13 Negotiations Staff Who to Bing 談判組員的篩選
Part 2 商務談判贏家關鍵100句
A go across the street 到別處買東西
B get (his) beaings 理出頭緒
bell ringer 就是這個；打開局面；扭轉乾坤
big time 有聲有色；高人一等；很有成就
the bottom line 結果
(I'm) not buying (it) 我纔不信
C (we) can't lose 一定沒有問題
come up a little 多加一點
price concession 降價
the cream of the crop ***的；出類撥萃；精英
cut to the chase 隻談重點；直截了當地說
D it's a deal 就這樣說定；成交
the impossible dream 不可能完成的夢想
dumping 傾銷
E I'm all ears 全神貫注地聽；洗耳恭聽
enough is enough 我受夠了
F factor in 將……列為重要因素；考慮進來
G (we've) got a deal 就這樣說定；成交
H come in handy 用得著；隨手可得
hang tough 堅持到底
in a heartbeat 立刻
I in house 內部
in a run 一次；一輪；一期
industry wide 整個行業的
J (we) jump on it 把握良機；抓住機會
K keep up (my) end 遵守承諾
L locked in 不能變動；無法改變
in fo the long haul 長長久久；堅持到*後
break things loose 打破僵局
M make believe 假裝
get (the talks) moving 突破僵局；打開局面
N none the less 仍然
estalished norm 已制定的標準
numbers people 和數字為伍的人
O a very attactive offer 很誘人的提議