吳翠華等主編的《商務英語(第2版高職高專商務
英語類專業規劃教材)》圍繞一整套商務活動展開，以
真實的商務情境為線索，涵蓋迎接外商、宴請、安排
行程、電話聯繫、召開會議等日常商務活動，包括建
立業務關繫、詢盤、發盤、價格磋商、成交、支付、
裝運、理賠等主要業務環節，同時討論了崗位與職業
、商展等與現代商務活動緊密相關的話題，強化學生
的聽、說、讀、寫、譯等基本技能。本書共14個單元
，每個單元圍繞主題，采取任務型訓練，通過5個教學
模塊——聽說訓練、實用閱讀、案例分析、拓展閱讀
、文化沙龍來提高教學的靈活性和趣味性，強化學生
英語基本功的培養。
本書既適用於高職高專商務英語專業的教學，也
可作為相關經濟貿易專業的專業英語教材，還可用作
商界人士自學培訓用書。

Unit 1 Meeting a Trade Delegation
Part I Listen and Talk
Part II Reading
Effective Strategies for International Negotiators ( I )
Part III Case Study
Status Inquiries
Part IV Additional Reading
Effective Strategies for International Negotiators ( II )
Part V Culture Salon
Rules of Interaction
Unit 2 Business Dinner
Part I Listen and Talk
Part II Reading
Chinese Cuisine
Part III Case Study
Invitation Cards & Letters
Part IV Additional Reading
Eating in the USA
Part V Culture Salon
Table Manners
Unit 3 Factory Tours and Sightseeing
Part I Listen and Talk
Part II Reading
Travel Broadens Executive Minds
Part III Case Study
Short Company Profiles
Part IV Additional Reading
Welcome to Beijing
Part V Culture Salon
Travel Agency
Unit 4 Establishing Business Relations
Part I Listen and Talk
Part II Reading
How to Establish Business Relations
Part III Case Study
Letters of Establishing Business Relations
Part IV Additional Reading
EU-China Relations
Part V Culture Salon
How to Establish and Keep Business Relationships with the Arabs
Unit 5 Enquiries and Offers
Part I Listen and Talk
Part II Reading
Cross-cultural Negotiating
Part III Case Study
Letters of Enquiries and Offers
Part IV Additional Reading
Asking Questions
Part V Culture Salon
Conceding and Bargaining
Unit 6 Counter Offer
Part I Listen and Talk
Part II Reading
On Price
Part III Case Study
Letters of Counter-offer
Part IV Additional Reading
Business Customs of the United States
Part V Culture Salon
Counter-Offer
Unit 7 Terms of Payment
Part I Listen and Talk
Part II Reading
Terms of Payment
Part II Case Study
Letters of Credit
Part IV Additional Reading
Bill of Exchange or Draft
Part V Culture Salon
Business on the Internet
Unit 8 Business Contracts
Part I Listen and Talk
Part II Reading
The Business Contract
Part III Case Study
Writing a Business Contract
Part IV Additional Reading
The Export Sales Contract
Part V Culture Salon
How to Express Your Thanks
Unit 9 Delivery of Goods
Part I Listen and Talk
Part 1I Reading
Shipment
Part Ill Case Study
Shipping Advice
Part IV Additional Reading
Bill of Lading
Part V Culture Salon
History-Containerization
Unit 10 Complaints and Claims
Part I Listen and Talk
Part II Reading
Complaints and Claims ( I )
Part III Case Study
Letters of Making Complaints and Settlement of Claims
Part IV Additional Reading
Complaints and Claims ( II )
Part V Culture Salon
What do Business Ethics Bring to J&J
Unit 11 Commodities Fair
Part I Listen and Talk
Part II Reading
China Yangling Agricultural Hi-tech Fair
Part III Case Study
Meeting Address(會議致辭)( I )
Part IV Additional Reading
Exhibition and Its Classification
Part V Culture Salon
Background of China Import and Export Commodities Fair
Unit 12 Meeting
Part I Listen and Talk
Part ]] Reading
Conducting Effective Meetings
Part Ill Case Study
Minutes
Part IV Additional Reading
The United Nations Conference on Trade and Development
Part V Culture Salon
What Should a Secretary Do for People at the Meeting？
Unit 13 Telephone Calls
Part I Listen and Talk
Part II Reading
Ten Things Never in Your Business Calls
Part III Case Study
A Telephone Message
Part IV Additional Reading
Effective Telephone Call
Part V Culture Salon
Preparing for a Telephone Call
Unit 14 Jobs and Careers
Part I Listen and Talk
Part II Reading ;
When Losing a Job Means Losing Your Identity
Part III Case Study
Job Application
Part IV Additional Reading
Career Planning
Part V Culture Salon
Presenting Yourself Successfully
Referenees