王艷主編的《物流英語》共10個單元，以培養學習者英語書寫和口語應用能力為主線，依照**與**物流業務活動的基本過程和規律，結合實際講解知識內容，力求突出實用性。本書內容包括：物流簡介、客戶服務、倉儲、運輸與配送、物流包裝、**物流、物流采購、第三方物流、供應鏈管理及物流信息管理等主要環節基本專業英語知識，以及辦證下單日常工作所需的常用詞彙用語。

物流無國界。隨著世界各國之間貿易交往的日益密切，我國物流業已全 面挺進國際物流市場，加強我國國際物流從業人員的英語培訓已成為目前亟 待解決的問題。 王艷主編的《物流英語》基於《物流英語》第l版進行更新與補充，使 其更貼近經濟生活，更符合社會發展，更好地為我國物流經濟和教學實踐服 務。全書共10個單元，內容包括物流簡介、客戶服務、倉儲、運輸與配送、 物流包裝、國際物流、物流采購、第三方物流、供應鏈管理及物流信息管理 等。 《物流英語》選材新穎、難度適宜、通俗易懂，注重突H{職業教育特點 與實際應用，不僅可以作為職業院校物流管理專業的首選教材，也可以作為 物流企業從業人員的培訓教材，對廣大社會自學者也是一本非常有益的參考 讀物。

Unit I Introduction to Logistics
Text 1 What Is Logistics
Dialogue i Introduction to Logistics Company
Text 2 Activities in Logistics System
Dialogue 2 Visiting a Logistics Company
Unit 2 Customer Service
Text 1 What Is Customer Service
Dialogue 1 Delay Delivering
Text 2 How to Improve Customer Service Level
Dialogue 2 Making a Complaint
Unit 3 Warehousing
Text i Warehouse Operation
Dialogue I Visiting a Warehouse
Text 2 Inventory Management
Dialogue 2 How Much Should I Order
Unit 4 Transportation and Distribution
Text 1 Transportation Mode
Dialogue 1 Negotiating About the Transportation Conditions
Text 2 Distribution Management
Dialogue 2 Partial Shipment and Transshipment
Unit 5 Packaging
Text 1 Introduction to Packaging
Dialogue 1 Packing of Silk Stockings
Text 2 Functions of Packaging
Dialogue 2 The Packaging of Beer
Unit 6 International Logistics
Text 1 Containerization
Dialogue 1 Talking About the Unloading Port
Text 2 Main Logistics Documents
Dialogue 2 Change the Port of Destination
Unit 7 Purchasing
Text 1 Purchasing
Dialogue 1 What Is Purchasing
Text 2 Purchasing Process
Dialogue 2 Ordering Equipment
Unit 8 The Third Party Logistics
Text 1 The Nature of the Third Party Logistics
Dialogue 1 Searching the 3PL Companies
Text 2 3PL in China
Dialogue 2 Evaluating 3PL Companies
Unit 9 Supply Chain Management
Text 1 Supply Chain Management
Dialogue 1 Developing a Supply Chain
Text 2 Developing Trends in Supply Chain Management
Dialogue 2 The Possibility of Creating a Supply Chain
Unit 10 Logistics Information Management
Text 1 The Role of Information Management
Dialogue 1 Difference between Legacy System and Present System
Text 2 Pick to Light Basics
Dialogue 2 Introduction to Supply Chain Management Information System
Appendix Ⅰ Logistics Terms
Appendix Ⅱ Reference Keys
Appendix Ⅲ International Logistics Words
Appendix Ⅳ Logistics Documents
參考文獻