Module 1 Meeting Guests
Unit 1 Meeting Guests at the Airport
Unit 2 Giving a Welcome Speech
Unit 3 Introduction to the Well-known Scenic Spots
Module 2 Hotel Check-in
Unit 1 Checking In for Independent Traveler
Unit 2 Checking In for Tour Group
Unit 3 Introduction to the Well-known Scenic Spots
Module 3 Arranging Meals
Unit 1 A Table and Room Service
Unit 2 Ordering Dishes
Unit 3 Introduction to the Well-known Scenic Spots
Module 4 Sightseeing
Unit 1 Talking about the Itinerary
Unit 2 Visiting Places
Unit 3 Introduction to the Well-known Scenic Spots
Module 5 Shopping
Unit 1 Purchasing Mongolian Specialty
Unit 2 Purchasing National Handicraft
Unit 3 Introduction to the Well-known Scenic Spots
Module 6 Entertainment
Unit 1 Having Hot Spring Bath and Going Skiing
Unit 2 Rafting and Folk Customs
Unit 3 Introduction to the Well-known Scenic Spots
Module 7 Dealing with Emergencies
Unit 1 Handling Emergencies
Unit 2 Settling Guests' Complaints
Unit 3 Introduction to the Well-known Scenic Spots
Module 8 Departure
Unit 1 Checking Out
Unit 2 A Farewell Speech
Unit 3 A Brief Introduction to the Well-known Scenic Spots
參考文獻