●Unit One Secretarial Qualities
●Part Ⅰ Read and Practice
●Part Ⅱ Text
●Part Ⅲ Additional Reading
●Unit Two Daily Reception
●Part Ⅰ Read and Practice
●Part Ⅱ Text
●Part Ⅲ Additional Reading
●Unit Three Secretary Etiquette
●Part Ⅰ Read and Practice
●Part Ⅱ Text
●Part Ⅲ Additional Reading
●Unit Four Office Management
●Part Ⅰ Read and Practice
●Part Ⅱ Text
●Part Ⅲ Additional Reading
●Unit Five Phone Call Handling
●Part Ⅰ Read and Practice
●Part Ⅱ Text
●Part Ⅲ Additional Reading
●部分目錄