Module 1 Travel Information
Task 1 Recommending tourism products
Task 2 Answering tourists' queries
Module 2 Receiving Tasks
Task 1 Familiar with the plan
Task 2 Reconfirm the arrangement
Task 3 Preparations for meeting a tour group
Module 3 Immigration and Customs
Task 1 Check in at the airport
Task 2 Go through the immigration
Task 3 Go through the customs
Module 4 Meeting Guests
Task 1 Meet the tour group
Task 2 Meet a FIT guest
Module 5 On the Way to the Hotel
Task 1 Extending a welcome speech
Task 2 Adjusting to the time difference
Task 3 Guiding on the Way
Task 4 Warm reminding
Module 6 At the Hotel
Task 1 Checking in
Task 2 Introducing Hotel Facilities
Task 3 Wake-up Call
Module 7 Talking about the Itinerary
Task 1 Discussing the Itinerary
Task 2 Handling Changes in the Itinerary
Module 8 At the Restaurant
Task 1 Booking Tables
Task 2 Dining at a Chinese Restaurant
Task 3 Dining at a Western restaurant
Task 4 Tasting Local Food
Module 9 Visiting Scenic Spots
Task 1 City Sightseeing
Task 2 Cultural Landscape
Task 3 Natural Landscape
Module 10 Transportation
Task 1 Public Transportation
Task 2 Rent a Car
Module 11 Shopping in Tourism
Task 1 Souvenirs
Task 2 Arts and Crafts
Task 3 Tea
Module 12 Recreational Program
Task 1 Health Activities
Task 2 Watch Shows
Task 3 Pubs and Bars
Task 4 Traditional Chinese Entertainment
Module 13 Seeing off Guests
Task 1 Checking Out
Task 2 Extending a Farewell Speech