本書從一般的英語會話入手，讓你自然過渡到商務會話，對話學習中采用一對一的對話情境，讓你在閱讀的同時融入實際對話的狀況，如同化身書中角色，輕松掌握商務會話要點，不僅能提高說話和語言能力，還可提高生活和生存能力。每一章內容中還附有針對性的練習題。無論是外資企業雇員，還是準備出國深造的人士，有一定英語基礎，但英語使用欠熟練的從業人士，以及企業的***和決策者，還有對商務英語有學習要求的大學生，本書都可以滿足你的要求，幫助你成為商務英語高手。

Part I General Conversation
1.Greetings
2.Introduction
3.Offers and Replies
4.Asking the Way
5.Request
6.Advice and Suggestions
7.Invitations
8.Apologizing
9.Making an Appointment
10.Making Telephone Calls
11.Saying Farewell and Seeing off
Part II Business Conversation
Section 1 Finding a Job
1.Self-introduction
2.Personal Information
3.Telephone Interview
Section 2 Daily Work
1.The First Day in the Office
2.Asking Favor from Colleagues
3.Introducing the Company
4.Receiving Company Visitors
5.Arranging Meetings
6.Meeting
7.Dealing with Complaints
8.Asking for Leaving
9.Apply for a Patent
Section 3 Marketing
1.Introducing Products
2.Advertising and Sales Promotion
3.Showing Samples
4.Quality
5.Color and Size
6.Style
7.Exchange
8.Purchase Exchange
9.After-sale Service
Section 4 International Trade
1.Enquiry
2.Offer
3.Counter-offer
4.Order
5.Insurance
6.Shipment
7.Payment
8.Discount
9.Bidding
10.Business Inspection
11.Visiting a Factory
12.Claim
13.Business Negotiation
14.Signing Contracts
15.Offer of an Agency
Section 5 Business TriP
1.At the Airport
2.At the Customs
3.At the Restaurant
4.At the Hotel
5.At the Bank
6.At the Post Office
7.At a Cocktail Party
8.Shopping and Sightseeing
Part III Appendix
1.Vocabulary and Useful Sentence
2.General Business Terms
3.Relevant Information for Other Use