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出版社:商務印書館
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ISBN:9787100159753
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作者:編者:(英)鮑勃·迪格南
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頁數:95
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出版日期:2019-03-01
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印刷日期:2019-03-01
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包裝:平裝
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開本:16開
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版次:1
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印次:1
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鮑勃·迪格南編著的《跨文化商務溝通(附光盤) 》這本書內容覆蓋了寫作、口頭交流,以及學習者為 與同事相處和商業伙伴合作需要做哪些準備。本書以 不同文化為背景,詳述了不同文化下的溝通技能。可 供希望提高英語交際水平尤其是商務英語交際能力的 人員學習和參考。
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Preparing to communicate across cultures 1 Developing intercultu ral skills A Desc ribing corporate cultu res B Developing flexible thinking to deal with diffe rent inte rcultural situations 2 Managing fi rst meetings A Strategies for managing fi rst meetings B Building relationships 3 Communicating effectively A Communicating clearly-good and bad news B Managing conversation styles 4 Managing international meetings A Decision making B Dealing with diffe rent and difficult styles of communication 5 Becoming a better listener A Clarifying meaning B Listening effectively 6 Presenting across cultu res A Customising your message for diffe rent audiences B Managing questions effectively 7 Writing emails A Communicating clearly in emails B Communicating sensitive messages effectively 8 Negotiating ac ross cultures A Setting clear objectives for a negotiation B Influencing strategies for negotiations 9 Managing conflict A Understanding and avoiding conflict B Dealing with conflict 10 Working in an international team A Introducing yourself to your team B Giving and responding to team feedback 11 Managing diversity and c reativity A Getting{he besl out of an international team B Problem—solving techniques 12 Profiling you r intercultu ral competence Self-profiling of inte rcultural competence and development of a pe rsona action nlan Huaio scrlpts Key and commentary Communication tasks Further reading Acknowledaements
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