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出版社:商務印書館
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ISBN:9787100159777
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作者:編者:(英)蒂姆·班克斯
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頁數:96
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出版日期:2019-03-01
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印刷日期:2019-03-01
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包裝:平裝
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開本:16開
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版次:1
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印次:1
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蒂姆·班克斯編著的《高級商務寫作(附光盤)》 這本書幾乎覆蓋商務寫作的所有方面——郵件、信函 和報告。內容主要集中在溝通技能及寫作大綱。書後 附的CD再現了真實的商務人士如何會面,以及電話溝 通。書後附有練習答案和錄音腳本。
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Getting ready to write for impact 1 Introductions,requests,enqui ries A Introduce you rself in emails and Ietters B Enquiries and requests in emails and letters 2 Notes and minutes A Note—taking skills B Meeting minutes 3 lnvitations and Ietters A Write.accept and decline invitations B Formats for business Ietters 4 Preparing a report A Analyse what makes a report effective B Making notes for a report 5 Making your case in a report A The Introduction B Present information and describe data 6 Getting the tone right A Ensu re the style is right B Apologise and thank in emails and letters Case study 1:Kompleet Solutions 7 Making and responding to complaints A Make complaints B Handle complaints 8 The body of the report A Link your ideas and build effective pa ragraphs B Think about the reader 9 Negotiating in writing A Negotiate via email;cOnfirm ag reement B Structure negotiating emails 10 The report concluded A The Conclusions section B The Recommendations section 11 Making arrangements by email A Set up meetings;confirm and change arrangements B Check understanding;cla rify meaning 12 Finishing a report A Write an Executive summarv B Edit and check your writing Case study 2:ADC Audio scripts Answer key AdditionaI materials Extended writing tasks Extended writing tasks:Model answers Acknowledqements
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